Delivery & Returns

Delivery

*Due to Covid-19, you may experience slight delays in receiving your parcels*

We aim to dispatch all orders within 2 days, Monday-Friday, excluding public holidays.

Orders placed at the weekend will be dispatched on Monday. 

During the summer months, when we are working at festivals and events, our dispatch times may be slightly longer but we will always keep you up to date.

UK Service*	Cost	Provider & Timeframe
Standard - Signed for	£3.99	Royal Mail 2 - 4 days
Next day - Signed for	£5.99	Royal Mail

 *UK orders are sent using order tracking and require a signature at upon delivery. Please consider this when selecting a delivery address/location. 

 

International	Cost*	Provider & Timeframe
Europe Standard Tracked & Signed	£12	Royal Mail - 5-7 days
Rest of world Standard Tracked & Signed	£14	Royal Mail - 7-10 days

*Taxes/customs charged in your country is the buyers responsibility. Please investigate before purchase.

**If you need international express shipping, please get in touch before ordering.



For any special requirements or if you have any queries, please email us at sales@gypsy-g.com and we will try our best to find a solution.

 

 

Returns

Thank you for shopping at Gypsy G. We hope you love your new item/s but if you are not fully satisfied, we are happy to refund or exchange any* item providing the goods are returned unworn and in their original condition and packaging.

Items must be returned within 14 days of the delivery date for a full refund or exchange. 

Customers are entitled to a full refund for a faulty item, up to 30 days after receiving the item. Only manufacturing faults will be considered. 

To complete your return, we require a receipt or proof of purchase. 

The buyer is responsible for return postage costs unless the item is faulty. We advise that you send the item by Recorded Delivery. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days. 

 

Please email us at sales@gypsy-g.com if you would like to return/exchange your item or for any issues related to your orders. 

 

* Unfortunately we can not offer refunds on pierced jewellery for hygiene reasons.

*We do not offer refunds on custom made pieces or sale items.